2018 Presentation Details

To download a copy of the 2018 MEA Cash Cycle Seminar Brochure click here.

Welcome Remarks
Jamal Ebrahim Al Mutawwa, Central Bank of the United Arab Emirates

Presentations are listed in alphabetical order by presenter or presenting organization.

Cash and Payments in the United Arab Emirates
Younes Al Belooki | Assistant Manager/Head of the Currency Management Division, Central Bank of the United Arab Emirates
Hafid Oubrik | Payment Systems Manager, Central Bank of the United Arab Emirates

The Central Bank of the United Arab Emirates (CBUAE) was established in 1973, with the main responsibility to issue a national currency to replace currencies in circulation following the establishment of the Federation of the United Arab Emirates in 1971. In this presentation, CBUAE will provide an overview of currency, cash management, and payment systems in UAE. A history of the UAE dirham, first introduced in 1973, will provide the backdrop for discussion of the Bank’s Cash Management sections within the CBUAE Banking Operations Department, as well as the Bank’s currency improvement efforts. A snapshot of payment systems in the UAE will also be provided, including a discussion of UAE SWITCH, UAEFTS, ICCS (Image Cheque Clearing System), DDS (Direct Debit System), Payment Gateway, and more.

Younes Al Belooki
Younes Al Belooki
Mr. Younes Al Belooki joined the Central Bank of the United Arab Emirates (CBUAE) in 1983 and has 34 years of experience in the currency section. His current role is Assistant Manager and he is the Head of the CBUAE Currency Management Division.


Hafid Oubrik
Hafid Oubrik
Hafid Oubrik is Payment Systems Manager at the Central Bank of the United Arab Emirates (CBUAE), responsible for managing payment systems operations and development. His mission consists of managing the department and ensuring the smooth functioning of the payment systems operated by the Institution, while taking initiatives towards improving the payments field in the country.

Prior to joining CBUAE, Mr. Oubrik was the Senior Financial Sector Specialist at the Arab Monetary Fund, in charge of various financial sector initiatives in the MENA region. Formerly, he led the Payment Systems Department and the Credit Registry Department at the Central Bank of Morocco. In addition to his Master in Business Administration degree, Mr. Oubrik holds a State Engineer certificate from Mohamed 5th Institute in Morocco. He worked for 14 years in the private sector in the area of card and large value payment systems, where he was involved in various projects around the world.

Operational Readiness for Printing Banknotes in the Desert
Gavin Brogan | Chief Technical Officer, Emirates Investment Authority

This presentation will provide an insight into the recent successful project developed by the Emirates Investment Authority for a new secure banknote printing facility (Oumolat Security Printing) in Abu Dhabi, United Arab Emirates. The evolution of the project will be traced, from the concept idea to building a secure facility and going live in a very short period of time. The presentation will discuss the aims, objectives and challenges of developing a commercial facility within a new industrial area. The facility is the first of its kind in the Gulf Region, with a primary objective to service the Central Bank of the UAE. Shortly, its operations will enter into the global market.

Gavin Brogan
Gavin Brogan
Originally from an Engineering background, Mr. Gavin Brogan has worked in the banknote industry for 28 years. He is currently Chief Technical Officer at the Emirates Investment Authority (EIA). With an MBA from Durham University in the UK, his career progressed from UK banknote printer De La Rue, where he developed a factory in Kenya, to General Manager positions at the Bank of England and Gateshead, the largest commercial banknote factory in the world where he managed change and growth from a one line factory to multiple 24/7 lines and the inclusion of tax stamps, security print, and UK passports. Throughout his career, Gavin has been involved in managing change and developing high security print factories. In June 2014, Gavin joined the EIA as CTO and has been involved in the design and development of the new facility in UAE. This state-of-the-art factory is the first of its kind in the Middle East and it was made operational in a very short timeline, incorporating the latest technology for secure banknote production.

Thinking About Using Data to Optimise Your Cash Operations? This is Already Happening Around the World – Discover How

Sid Keyte, Head of Sales MEA | Cash Processing Solutions (CPS)

Everyone is talking about data. Data is everywhere, but harnessing this data and turning it into something useful is key. For central banks, this means being able to accurately forecast future demand for cash, maximise the performance of banknotes in circulation, optimise future banknote design and specification and set the right clean note policy. This also means enabling central banks to independently check that their new banknotes, before being issued into circulation, are produced to the correct specification and quality levels. Discover how central banks across the world are already achieving this and how you too can optimise your cash cycle and reduce your cost of cash.

Optimization of the Cash Supply Chain through Technological Innovation and Integration
Manu Kataria | Director-Commercial Cash Services, Transguard Group

Today, the majority of financial dealings between corporations and banks are based on hard cash and the trends are on the rise. Managing cash is becoming increasingly expensive and organizations require solutions that can help to improve operational efficiencies. To enable this improvement, organizations should seek solutions to increase liquidity, reduce float requirements, eliminate dead cash and track real-time cash levels, and improve reconciliation features, to name some examples. Industry solutions, such as Transguard’s Smart CDM solution, can take responsibility for cash and enable organizations to concentrate on their core businesses.

Manu Kataria
Manu Kataria
Biography to come.

Saudi Vision 2030: What Role Will Cash Play
Sajid Khan, Global Head of Consulting | Vaultex
Mohamed Al-Afif, Managing Director and Co-Founder | Cash Solutions Company (CSCL)

Saudi Arabia is experiencing unprecedented change driven by technology and a desire to diversify. The Saudi Vision 2030 sets out the Kingdom’s objectives and plans to develop the nation’s infrastructure, reduce the reliance on oil and create a sustainable economy for the coming decades. But what role will cash play?

Cash is currently the dominant payment method in the Kingdom – with over 77% of transactions still made by cash – and whilst card and mobile payments are growing, cash will continue to play a significant role in the Saudi economy for many years, towards 2030 and beyond. The current industry model is fragmented, with most banks operating their own cash centres with high fixed costs, low purchasing power and inefficient processes – but operators are beginning to understand the opportunities that lie in cash management.

This presentation will explore the latest progress and thinking behind two of the key themes in the Saudi cash industry. The concept of the multi-bank cash centre will allow banks to share fixed costs and create a critical mass of volume to allow for both economies of scale and investment in automation. Such an operation can be created in a purpose-built cash centre, or by utilising an existing premises. At the same time, cash centre outsourcing – whether under the traditional or multi-bank cash centre model – means dedicated providers can apply global best practices to generate significant cost savings and service improvements.

Both of these concepts are aligned to the wider Saudi Vision 2030 spirit of innovation. But whilst the benefits are clear, the implementation is complex. This presentation will cover the latest developments and the wider roadmap towards achieving a cash operating model fit for the long-term requirements of the Saudi economy.

Sajid Khan
Sajid Khan
Sajid Khan is the Global Head of Consulting at Vaultex. Prior to joining Vaultex, Sajid was a consultant at PwC where he managed a number of high profile business transformation programmes for tier one banking organisations. In his current role Sajid is responsible for taking Vaultex’s commercial expertise as the UK’s leading cash management organisation to help central banks, commercial banks, retailers and cash processors around the world transform their cash cycle. Sajid graduated in Aeronautical Engineering and has a Masters in Design Engineering.

Mohamed Al-Afif
Mohamed Al-Afif
Mohamed Al-Afif is the Managing Director and Co-founder of Cash Solutions Company (CSCL), a dynamic regional player in the cash management arena that specializes in providing world-class solutions for commercial and central banks by offering a variety of products and services to cater to all supply chain needs. Before joining CSCL, Mohamed gained intensive financial and banking experience with leading regional financial institutions and corporates including SABB, Al Rajhi Bank, Samba Financial Group, and Al-Gihaz Holding Group, as well as with Reyadah Financial in an advisory capacity and for which he remains a Managing Partner. Mohamed holds a BSc in Finance from the King Fahd University of Petroleum & Minerals and various higher education certifications from the ACT, Columbia Business School, and London School of Economics and Political Science.

Managing the Massive Issuance of Fresh Notes on Eid Occasions: An IT Solution
Zargham Khan | Assistant Director, Currency Management Department, State Bank of Pakistan

In countries with majority Muslim populations, Eids mark special occasions of festivity. Like other festivals worldwide, the demand for currency increases due to increased spending by the general public. However, in Muslim societies distributing fresh lower denomination notes as gifts to children leads to significantly higher demand for fresh notes, spiking in the 15 day-period before the two Eids. With budgetary constraints and printing capacity, the Central Bank cannot provide an unlimited quantity of fresh notes. The intensity of demand leads to fresh notes being sold at a premium in the open market by brokers and dealers. The issuance of such a huge quantity of fresh notes in a short period of time requires special arrangements. This involves cooperation between the State Bank of Pakistan (SBP) and commercial banks in issuing fresh notes across the country in an efficient, equitable and transparent manner. In this presentation, SBP will discuss a specific IT solution that has improved the efficient and cost-effective distribution of fresh notes to the public, as well as other measures taken by SBP to manage these peak seasons of high issuance and to optimize provision of ATM services throughout the long Eid holidays.

Zargham Khan
Zargham Khan
Biography to come.

Beyond Cash - Managing Digital Transformation in Banking
Sylvia Nwakwue | Divisional Head, Transaction Services Lagos and South West, Guaranty Trust Bank (GT Bank)

Optimizing efficiencies in cash management, customer acquisition, automation and digitization, and customer service are operational challenges faced by many banks. To overcome these challenges, Nigeria’s Guaranty Trust Bank (GT Bank) transformed its business model from a cash-based in-branch service model to a digital Omni-Channel 24/7 digital self-service model for growth, relevance, and competitive advantage. GT Bank will discuss the steps taken in its digital transformation and the bank’s success stories, as well as its planned approach to cash management throughout the digital transformation journey.

Sylvia Nwakwue
Sylvia Nwakwue has over 20 years of banking experience and is currently the Divisional Head, Transaction Services Lagos and South West at Guaranty Trust Bank Plc. Her experience spans Banking Operations, Customer Service, Payments Systems and Regulatory Compliance.

Hafid Oubrik Sylvia is also the Chairman of Committee of Heads of Bank Operations in Nigeria (CHBO), an active body known for its drive for improving the payment system in Nigeria. Some notable projects achieved in collaboration with the Central Bank of Nigeria include the Bank Verification Number (BVN), Nigeria Interbank Instant Payment (NIP), and Electronic Reference and Electronic Dividend platforms.

Sylvia holds a Bachelor of Science Degree in Geology from the University of Port-Harcourt Nigerian, a Master of Science in Finance from the University of Calabar Nigeria, and a Chartered Banker MBA from Bangor University, Wales. She is an associate member of the Chartered Institute of Bankers Nigeria and Scotland. She is also a member of the US-based Association of Certified Anti-Money Laundering Specialists (ACAMS).

She has attended extensive local and international executive training at institutions such as the Lagos Business School Nigeria (Senior Management Program), the Harvard Business School (Customer Service Excellence), the Michigan Ross Business School (Positive Leadership) and Cranfield School of Management (Cranfield Executive Leadership Programme).

Cash Operational Improvement Through Technology
Marius Potgieter | Chief Operations Officer, Saudi Financial Support Services Company (Sanid)

This presentation will discuss how innovation and technology, leveraged by Transtrack CWC software, were used to enhance the operational efficiencies within the Cash Operations in a very challenging and evolving Saudi Arabian market, including integration of all contract and SLA management, complete Track & Trace management of all services executed, and Cash Center process management. The presentation will also review the challenges experienced. The integration afforded operational and cost efficiencies which were extended to the banks as clients. Though cost optimization and operational risk mitigation were the main drivers, it was essential to ensure services were provided with full transparency – “Outsourcing with Control” – to overcome the banks’ fear of losing control in the outsourcing cycle.

Marius Potgieter

Marius Potgieter
Chief Operations Officer, Saudi Financial Support Services Company (Sanid)

Marius Potgieter joined the Saudi Financial Support Services Company (Sanid) in October 2016 with the key scope to ensure business turnaround, risk mitigation and overall process improvement in a challenging evolving market in Saudi Arabia. Prior to this he managed a successful startup of a Cash Solutions business from a “blank piece of paper” startup to a recognized player in Qatar. His experience spans more than 15 years in senior executive positions including Cash Centers, Risk, Operations and Divisional Head, with a major MNC in Africa and the Middle East where he brought about operational efficiencies and business turnaround in challenging markets such as South Africa, Saudi Arabia, UAE and Qatar. His interest in technology as part of optimization and control within the Secure Logistics/Cash Management operations led to his current role. Here and in his previous role, he capitalized on his business, industry and regional experience in directing the development and turnaround of a recognized player through technology implementation and utilization.

Future of Cash in Light of the Emergence of FINTECH
Gonzalo Santamaria | Vice President of Payments and Business Development, Currency Research

The payments landscape is changing and the world is observing closely to see how it develops. What markets are adopting these technologies and are they serving as a catalyst for financial inclusion, or simply another revenue stream for specific blue-chip corporations? Non-cash payments are growing at a much faster rate than cash payments and yet cash in circulation continues to grow - is this sustainable? How can the industry ensure an efficient cash supply chain if/when the decline becomes more pronounced? What are the current trends and innovations within payments and what impact these are truly having on the entire payments landscape? Based on global surveys circulated by Currency Research, we will present some valuable insights, including the top non-cash innovations survey respondents have predicted may have the greatest impact on currency usage in the future. The future of cash is likely not a cash-less society but instead a less-cash society. The effects of these developments are still not widely understood. The statistics however from central banks continue to report that cash remains king as a preferred consumer payment method. Today greater than 80% of worldwide consumer spending is done in cash despite many forecasting the demise of this resilient product. We will attempt to shed some light on this topic with insight from our surveys and forums dedicated to the currency function and payments.

Gonzalo Santamaria
Gonzalo Santamaria
Mr. Gonzalo Santamaria has honed his leadership skills and industry knowledge for over 30 years, with a background in the technical, commercial and business development streams within world-class industry supplier companies. He has valuable experience in automation of banknote processing, process re-engineering, supply-chain optimization and efficiencies through security of cash in the cash cycle, and has successfully assisted in designing and implementing state-of-the-art automated currency vault solutions, cash management re-engineering including commercial cash processing patents, and supply chain optimization solutions. In 2011, Gonzalo was named Managing Director for Currency Research (CR). In 2014 he was promoted to Vice President with oversight over the regional Cash Cycle Seminars (ICCOS) as well as CR's Review Seminars, and Co-Chairman of the Coin Conference. As of 2017, Gonzalo is Vice President of Payments & Business Development; his job is to foster and manage the CR consulting arm, as well as the Central Bank Payments and Infrastructure initiatives. He is a global expert in cash cycles and specializes in areas including Cash Recirculation (Recycling), Cash Processing workflows and Branch Automation.

Pre-Conference Central Bank Summit Workshop: The Symphony of Aesthetics, Durability, Security and Machine Readability in a New Banknote Series: How Efficient Design of a New Banknote Series Makes all the Difference
Thomas Stütz, G+D Currency Technology

This presentation will outline the challenges faced when planning and introducing a new banknote series and the difference that a well-designed Banknote series can make in terms of security, efficient processing throughout the cash cycle, and cost efficiency. The most important stages of banknote development and their impact will be discussed. The stages covered will be the design for aesthetics, the substrate concept for durability, the security features for the different levels of authentication, the machine-readable features for commercial banks and central banks, and finally the introduction of the banknotes to the public. The presentation will cover the theory of best practice techniques, using the new Saudi Arabian banknote family as an example.

Thomas Stütz
Thomas Stütz
Since 2014 Thomas Stütz has been responsible for the Middle East as G+D Currency Technology’s Vice President Key Accounts in the Banknotes Division. During this time he successfully worked on a number of major contracts from Central Banks in the region. Prior to this, he was Head of Sales for Banknotes in the G+D Dubai office, where he was based for eight years. He started his career with G+D Currency Technology in 1999 when he joined a “EURO Task Force” that oversaw the production of euro banknotes for the European Central Bank. After the successful completion of the project he joined the Sales Team for the Middle East. Thomas has a degree in “Betriebswirtschaftslehre” (Business Management) from the Ludwig Maximilian University in Munich, where he graduated in 1999.

Effects of Global Trends on the Cash Cycle: How Digitalization and Automation Change our Industry!
Ferenc Szelenyi | Managing Director and Group Vice-President Middle-East and Africa, G+D Currency Technology

Automation and digitalization have become a reality in all areas of our daily life. Both have reached our industry raising questions concerning what to do, how to do it and when. Stand-alone, off-line banknote processing systems are a thing of the past. They are increasingly being connected to form the core of smart factories. Man-machine collaboration and data analytics enable increased business intelligence. This session will outline the vast opportunities of an integrated and connected Cash Cycle.

Ferenc Szelenyi
Ferenc Szelenyi
Ferenc Szelenyi launched his career in 1989 at IBM, where he was most recently Director of Electronic Commerce Solutions EMEA. Following a subsequent role as CEO of KarstadtQuelle New Media AG, he became a partner at PriceWaterhouseCoopers Consulting. This was followed by management positions as CEO at T-Systems Italia Spa and Morningstar Developments Ltd. in the UK, as well as Managing Director EMEA at Perot Systems. Prior to his move to G+D in October 2015 as Managing Director of G+D Currency Technology MEA Region, Mr. Szelenyi worked as an independent consultant, a managing director and a board member of Payment Company AG.

Additional Confirmed Topics:

(Post-Seminar Symposium) Industry 4.0 Meets the Cash Cycle: From Banknote Architecture and Design, through Production to Processing
Presented by G+D Currency Technology